Warranty & after-sales service
Every Mahan Electronic Parnia product ships with a valid warranty and long-term after-sales service so you can buy with full confidence.
Warranty period
Warranty length depends on the product, from 18 to 36 months. For example, the Smart Azan Player has a 24-month warranty and 10 years of after-sales service, while the satellite time server has a 36-month warranty.
- Smart Azan Player: 24-month warranty
- Satellite Time Server: 36-month warranty
- LoRaWAN Tracker: 18-month warranty
- Smart Alarm and Network Audio: 24-month warranty
- LoRaWAN Gateway: 24-month warranty
Warranty terms
The warranty covers manufacturing defects and parts. Damage from misuse, unprotected power surges, or unauthorized tampering is not covered. Keep your purchase invoice to claim warranty service.
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How to get service
For warranty or technical support, simply call +98 31 3235 4058 or message Telegram @mahanelect. Our team will review and guide you as quickly as possible.
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Frequently asked questions
How long is the warranty?+
Between 18 and 36 months depending on the product.
What if it fails after the warranty?+
Affordable after-sales repair service is available for years beyond the warranty.
How do I claim warranty?+
Keep your purchase invoice and contact our support number.